We’re all told, especially through huge, costly media campaigns, that our insurance company is “like a good neighbor” or is “on our side.” However, anyone that has ever had their claim denied by their own company would tend to disagree with these descriptions. While the law that forces someone else’s insurance company to treat you fairly during the claims process has been eliminated for nearly a decade, the laws that require someone’s OWN insurance company to act fairly and appropriately during such process are still in place. Nevertheless, it is not uncommon for your own company, EVEN WHEN IT IS REQUIRED TO DO SO, to attempt to minimize its exposure and lowball, or even avoid, an appropriate claim when it’s being made. We’ve also all heard of a person’s rates being increased, or worse yet, their policy being canceled, despite the wreck being someone else’s fault. These types of “bad faith” claims are a specialized area of law, can prevent you from being faced with accepting the company’s wrong decision, and with the right lawyer, can better put you back in the position you were in prior to the accident that led to the claim being made.
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